FAQs & Hints
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No. We always create a first design based on your rough measurements of your space at no charge. This helps you get a sense of our professional design capability and the potential for your project. It also helps you get comfortable with us and what we offer. If you decide to proceed with us, we charge a retainer fee, which goes toward your final invoice.
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Each project are different but It takes up to 25 days (on average) to complete a full bathroom or kitchen renovation.
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Each project are different but It takes up to 60 days (on average) to complete a full basement renovation.
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A customer can do any work that he/she is legally allowed to do in his/her own home and that does not intersect the critical path of Bozetti’s work schedule. For instance – a customer might wish to do his/her own demolition prior to Bozetti’s starting the project. He/she might want to do all the painting after Bozetti’s has completed the services for which we were contracted. We would be happy to discuss other types of customer involvement on a case-by-case basis.
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No. Our designer/Architect come from a variety of professional disciplines that contribute to their ability to imagine and develop beautiful projects, and our customers benefit from their collaborative efforts. For structural engineering to supplement our designs, we contract out for engineering on an as-needed basis.
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It’s possible but unlikely. If you want an addition, our design has the skill to design it and its connection to your existing home. For extremely complicated work involving historical buildings or complex connections, however, we would not hesitate to recommend an architect if need to.
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Yes, we use subcontractors for a variety of trades including but not limited to electrical work, plumbing, floor-finishing, and roofing.. These are areas in which we can save our clients money through the efficiency gained by employing specialists. Our pool of subcontractors is the result of a vigorous vetting and qualifying process. Annually, we require proof of proper license and insurance from each and every one of them. All subcontractors are coordinated and communicated with by Bozetti’s Group. Customers are not expected to pay subcontractors directly or be involved with the coordination of their schedules. That is all managed by Bozetti’s.
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For myriad reasons, it is in Bozetti’s best interest to finish every project in a timely manner. A protracted schedule serves neither the client nor the contractor. While Bozetti’s includes an anticipated completion date in every contract, we do not guarantee a completion date due to the possibility of pre-existing conditions and the possibility of change orders. Prior to the job starting, we develop a schedule for the workflow including all the labor, trades, and inspections. It is our policy to keep our clients apprised of any changes in the schedule as we work our way through the job.
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There are three circumstances under which a customer may end up paying more for their project than is listed in their contract: * The single biggest contributor to projects costing more than originally anticipated is client-driven change orders. “While they’re here, maybe we should have them change out that window in the bathroom…” We get a lot of those. * Unforeseen conditions. Sadly, we do not have x-ray vision. Until a space is gutted open, we cannot know about the rotted sill or the termite infestation or the improperly vented drain-line. When we discover those things, it is our legal obligation to bring them to the attention of our clients. If additional work is needed to correct the situation, a change order will be written and presented to the client for consideration before proceeding. * “Escalation” refers to a sudden, unforeseeable, and dramatic increase in the cost of a commodity-type product due to circumstances beyond our control. Such occurrences are rare but well documented. For instance, a few years ago, the cost of plywood doubled in the space of a few days due to Hurricane Katrina. Under such circumstances, we are forced to share the burden of the added expense with our clients. With the exception of the aforementioned items, Bozetti’s fervently holds to its quoted pricing and assumes responsibility for an accurate and thoughtful assessment of every project from its inception to its completion.
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No. Purchasing a design/build project is more like buying a car than a list of groceries. When you buy a car, the base price includes everything you need to be able to drive it off the lot and operate it safely. You do not have separate prices for the engine, the rearview mirror, the windshield, etc. You may, however, select “packages” to upgrade the vehicle in a variety of ways – special rims, sound systems, leather trim, etc. We handle the design of our clients’ projects much the same way. If we’re developing a kitchen project we will come back to the client with a base price for the kitchen – all the demolition, rubbish removal, framing, plumbing, electrical work, HVAC work, insulation, sheetrock, flooring, cabinetry, and countertops (the list goes on) required to create a beautiful, functional kitchen that will meet the needs identified by the client during the goals assessment. Then, if our clients want to know, “How much more would it be if we wanted cherry cabinets instead of maple?” or “How much would we save if we don’t replace the window?” – those options are priced out as upgrades and/or savings options.
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Often, our customers use this question to ask, “If the price is higher than we’re comfortable with, will you work with us to help us get it down?” The answer there is a resounding “yes!” We begin the project development process with an eye toward meeting all our clients’ needs including budget. If, after roughing out a design, we determine that the cost of building that project is more than our client wants to invest, we can offer suggestions to help bring the budget back into line. Solutions can be as simple as selecting different products or finishes or as all-encompassing as simplifying the design by re-addressing the primary goals for the project.
New England Company
Read Customers Reviews
What Our Clients Say
Doesn’t matter what size of project you have at Bozetti’s Group we have your back.
Very professional and courteous as well as on time. Very respectful of the home and maintaining cleanliness.Good communication.
Leslie M.
We had our bathroom floor replaced. The whole experience was great. I received a quote. Decided to use them. They were punctual. Arrived on time explained everything. Did the project fast. Great quality.
Robert Hill
I had a small project (kitchen floor installation) that no one else would even give me an estimate for. Bozetti's were quick to respond and to set up an installation date. Very easy to work with. The final product looks beautiful and well done.
Shelley D.
I recently worked with Ricky and his team to update my floors in Boston. I live in CT and Ricky made it really easy to communicate and get the job done without me having to be there. Thanks for the great communication and job well done!!!
Kimberly Raucci
Bozetti’s Group did an absolutely amazing job on our basement remodel. We needed the project done during a tight timeline before the holidays. They worked tirelessly so we could host family in time. They created a bathroom and managed everything for us. They were nothing but professional and did everything they promised!
Lauren Russo
We worked with Ricky from Bozetti Group for our kitchen remodeling. After quoting us and scheduling jobs, the entire process was somewhat pain-free. With any jobs, there are some setbacks or change needed and Ricky was open to have a talk, suggest alternative or even find someone who does work that his team does not. He was always approachable, even during late evenings or weekends. Highly recommend Ricky
Kunal Patel
I surely have to be thanking you for the wonderful results.The effort was beyond professional but masterful in every detail. I watched as the the work progressed and was astounded at the results.
GRATEFUL.
James Puzzo
This company is great. I highly recommend this company for kitchen remodeling. Many thanks to Ricky, who is the owner of the company. He was on the site every day to ensure proper planning and project execution. I also want to mention that the whole team was very knowledgeable professionals. Special thank you to Sydney. He could not done any better.
I would rate this company 10 out of 5.
Many thanks, I love my new kitchen !!
Elena Tokareva
I have hired TBG for residential/office cleaning and the result is outstanding. Melissa is a delightful, wonderful professional and I appreciate her so much. She and her colleagues do an excellent job!
D Cares
Ricky and his team were great to work with, very professional.
Linda Kor